Call our Customer Service at:
1-301-515-0780
Breaking News:

Have any question about our products?  Please call us at 301-515-0780

Return Policy

Products Eligible/Not Eligible for Return

Overview*

Products Return                       Time                            Condition

Lotions and Creams              7 days                            New

Cleansers                                 7 days                   New, unopened

Tubes Creams                         7 days                   New, unopened

Soaps & Serum                        7 days                   New, unopened

Duos & Facials                         7 days                   New, unopened

*For items purchased from Watafufu.com and most sellers.

For information about how your refund will be determined, please see our Store policy for restocking fees and calculating refund amounts.

Lotions & Creams

Lotions & Cream from Watafufu.com and most sellers are easily returned within 7 days of receipt of shipment. To initiate a return of an item, whether purchased from Watafufu.com or a seller, please send us email at return@watafufu.com and state the reason of your return.

Cleansers

Cleansers purchased from Watafufu.com and most sellers are easily returned within 7 days of receipt of shipment. These items must be unopened and in their original box.

To initiate a return of an item, whether purchased from Watafufu.com or a seller, please send us email at return@watafufu.com.  

Tubes Creams

Tubes Creams purchased from Watafufu.com and most sellers are easily returned within 7 days of receipt of shipment. These items must be unopened and still in their plastic wrap.  

To initiate a return of an item, whether purchased from Watafufu.com or a seller, please send us email at return@watafufu.com.

Soaps & Serum

Soaps & Serum from Watafufu.com and most sellers are easily returned within 7 days of receipt of shipment. These items must be unopened and still in their plastic wrap.

To initiate a return of an item, whether purchased from Watafufu.com or a seller, please send us email at return@watafufu.com.

Duos & Facials

Arts purchased from Watafufu.com are easily returned to Watafufu.com and most sellers within 7 days of receipt of shipment. These items must be unopened and still in their plastic wrap.

Products Not Eligible for Return

Grocery

Grocery items purchased from Watafufu.com and most sellers, including food, personal care items such as shampoo and skin care, and household items cannot be returned.